Information & Frequently Asked Questions
To our customers – May 22, 2020
We are ready for our 2020 season to begin! We have all the necessary reopening guidelines in place. In our 29 years of our family owned and operated business, safety has always been our number one priority. We were looking forward to kicking off our 2020 season this holiday weekend, but we will comply (after much internal stress and deliberation) with the Governor’s orders and wait until the reopening date he has set, which thankfully is only 3 days away.
We have spent considerable time readjusting our procedures throughout the park and feel comfortable and confident that we can operate within all the CDC guidelines. We rarely have long lines, congested groups, and overcrowding in our outdoor park. Most of the time, guests ride with their immediate family/household, which is how our outdoor park has been designed. Our slogan for the last two decades has always been “Safe, Clean, Family Fun Close to Home” and we intend to continue living up to it!
We will be opening the park for mini-golf and batting cages on Tuesday, May 26, 2020. Our Auntie Em’s Ice Cream Co. “Shave Ice Trailer” will be open this weekend on our front lot. Check out our website and Facebook page for hours and updates as we know more about when the rest of the park can re-open!
Thanks to our loyal customers over the years, we look forward to serving up fun now more than ever after this major setback to our business.
The Sluggers & Putters Family
Sincerely, The Sluggers & Putters Family
Our plan to open the park was to open April 11th, or until state orders allow for it. As of 5/21, it appears we can open our mini golf courses and batting cages starting Tuesday, May 26th. We are unsure of when the rest of the attractions can open at this time.
As of now, our government delayed re-opening has affected Season Pass holders by 7 days. Once we know more from the state officials we will adjust accordingly at that time and take care of our loyal season pass holders.
- We are making sure rides, equipment, tables, chairs, and other public amenities are throughly cleaned and sanitized.
- We are adding signage to encourage physical distancing, including spacers on the ground at various high-traffic areas of the park to remind patrons about keeping a safe distance from others.
- We’ve added physical plexiglass barriers at all point of sales locations.
- Staff will be trained on reinforced cleaning and disinfecting methods.
- We will be installing extra hand sanitizing stations throughout the park to add to our existing stations.
- In regard to the batting cages — we encourage guests to bring their own bats and helmets if possible.
Yes! While in-person interviews, trainings, and orientations have been put on hold, interested applicants can visit our employment page HERE.
We have applied a product called KOC-86, which is a water-based photocatalyst Titanium Dioxide solution on all surfaces that come in human contact. This solution is being applied to all surfaces such as wood, vinyl, metal, etc. It works around the clock at destroying any microorganism that touches the surface such as viruses, bacteria, mold or fungi for 6 months. The UV light from the sun triggers the sterilization with the Titanium Oxide .We will be applying the KOC every 3 weeks.
After each ride, our staff will be disinfecting all the high touch surfaces on the ride, such as the steering wheel, arm rest, lap bar, seat belts, etc. This will add some added wait time between rides, so please be patient as we are trying to ensure customer safety for all. We will be using a cleaning agent by the name of Vital Oxide. Vital Oxide has been approved by the EPA for use against COVID-19.
While there’s an inherent risk anytime for the spread of disease in any public setting, we feel very confident in keeping our customers and staff safe. If you’ve been to Sluggers and Putters before, you are aware that we never have capacity issues. We rarely ever have lines and overcrowding is never an issue. We are a smaller family amusement park, that is very spread out.
Our food service, Auntie Em’s Ice Cream & Food Court is open. We’ve made some changes in the ordering process to reduce contact between guests and staff. The food is made to order. Our eating area for the food court was already very open-air and socially distanced. We’ve made some changes, but as far as eating on a patio, we feel ours is one of the better patio options around.